Microsoft Exchange Not Working On Mac

  

Nov 05, 2016 I am using Macbook Air and Microsoft Outlook for Mac 2016. Autocomplete for email addresses stopped working. It is a nuisance to have to look up the address every time I send an email. 2019-7-13  Microsoft Outlook stopped working on my Mac My Outlook has stopped working. Last night couldn't. This morning I could receive but not send. Now I can't do either. I haven't changed any settings. I have Outlook Vers. 16.16.9 and my OS is Mojave Version 10.14.4. Keeps saying connection to the server has failed or dropped. How to Fix Microsoft Exchange Email Sync issues on Mac Open Mail app and click the inbox folder. At the top of the screen, choose Mailbox. Select the:Rebuild' option at the bottom of the dropdown list. It take some time to rebuild your Mail box depending on size of the exchange mailbox.

Lot of Mac users reported issue with OS X Yosemite mail. Some of the Microsoft Exchange emails are not sync with mail. Mail or content of the mail not appears (blank mail) .
So how to fix this exchange email sync problem?
Solution 1: Rebuild Mailbox

  1. Open Mail app and click the inbox folder.
  2. At the top of the screen, choose Mailbox. Select the :Rebuild” option at the bottom of the dropdown list.
  3. It take some time to rebuild your Mail box depending on size of the exchange mailbox.

Solution 2: Maintain or set 5000 messages per mail.
Microsoft recommends 5000 messages per Exchange mailbox. So set 5000 message per mail. Move the message into other folders.
Solution 3: Disable some settings

  1. In Mail app. go to Preferences -> [Exchange Account] -> Advanced and disable or uncheck the check box “Automatically detect and maintain account settings”.
  2. In Mail app. go to Preferences -> [Exchange Account] -> Outgoing Mail server and select edit SMTP server list from the dropdown -> Advanced. Disable or uncheck “Automatically detect and maintain account settings”.
  3. Restart the Mail app.

If you your want new mails show up timely, under General change the Default from 5 minutes to 1 minute.
Other Fixes:-

  1. Switch on and off automatic discovery (temporary solution).
  2. Delete all exchange account in Apple menu -> System Preferences -> Internet Accounts. Quit Mail app. Relaunch Mail app and go to Preferences -> Accounts. With in mail, setup the Exchange account (Not from system Preferences). After you setup mail account, go to Advanced and uncheck “Automatically detect and maintain settings”.

If you knew any other solutions for Microsoft exchange email sync issue, inform us via comment.

Alphy Thomas Modified: 2018-08-08T06:36:31+00:00 Tips
User Query: “Hi, all. I am facing an odd issue with Outlook 2011 for Mac. I added the business account to Outlook (domain name and password) to Outlook 2011. For the first time, all folders were synced just fine. But, then I saw when I write new emails, these newly sent emails do not appear in the Sent folder in Outlook 2011. The same problem was observed in Outlook 2016 by my friend. Please, could you tell me how to resolve Mac Outlook not syncing with exchange server issue? Any lead will be greatly appreciated.”

The syncing issue between Outlook and Exchange Server is a very common problem. But, the best part is it can be fixed easily. The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up.

Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server

The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011.

Microsoft exchange not syncing with mac mailMicrosoft Exchange Not Working On Mac

How to Troubleshoot Outlook For Mac not Sync With Exchange Server?

Method 1: Moreover, users have to follow the below preventive measures to fix the issue regarding Mac Outlook 2011 not syncing with the Exchange Server:

Microsoft outlook not compatible with mac os high sierra download. Restart your computer.Generally, if you uninstall Office 2011, it won’t affect Outlook 2016. But it is suggested to back up your emails. I’d like to assist.Regards,Carlos - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread. For your reference:If you still encounter any issue, please feel free to let me know. Find and then drag the Microsoft Office 2011 folder to Trash.

  1. End of all the Microsoft Office related processes. It is required to close all of them, for example, MS Word, etc.
  2. Create a replica or backup of Office 2011 identities folder, which is present in “~/Documents/Microsoft User Data/Office 2011 identities/”
  3. Hit on the Alt key while you click on Outlook to open it.
  4. It will directly go into the Microsoft database utility mode, where you can recreate an identity (database)
  5. Select the identity that is required. Generally, it is the main identity. Then, hit on Rebuild
    This step will take a while

In case, only one folder is not syncing, but other folders are synced properly. i.e. only previous day’s mails are present. However, the rules sending the emails to different folders are still getting new emails, then you can attempt “Empty the Cache”. This implies that you can re-sync the folder with the Exchange Server by following these steps:

  1. On the left-hand side panel of Outlook, right-click (or Control+Click) on the folder from the folder list
  2. Then, select Folder Properties
  3. Hit on Empty the Cache button located at the bottom of the screen.
  4. This procedure will take some time depending on the amount of database.

Method 2: Troubleshoot Outlook 2011 Mac not Syncing With Exchange Server

  1. Exit from all the running applications
  2. In your launcher, hold down option and then, click on Outlook
  3. This will open the Outlook reindex tool. Choose your database and hit on hit on Reindex
  4. You have to wait until it is done
  5. Launch the terminal and write the following commands:
    • sudo mdutil -E /
    • …. wait until this procedure is complete
    • sudo mdutil -i on /
    • …. wait until this procedure is complete

Note: This will take a couple of minutes for the reindex to complete on Spotlight. The status can be viewed by clicking on Spotlight icon i.e. magnifying glass present at the top right-hand side corner.

Double-click the downloaded package, and then follow the instructions.The 64-bit installation has a build date of 160817. Find and replace command microsoft excel 2016 for mac.

Top Methods to Troubleshoot Outlook 2016 for Mac not Syncing With Exchange

In the higher editions of Mac Outlook not syncing with Exchange Server 2010 error occurs due to various reasons. The possible factors, along with the solutions are discussed here.

Cause 1: Outlook is in the offline state

Solution: Make sure that Outlook is working in online mode. This can be done by:
On the menu of Outlook, you have to ensure that the option of Work Offline is not selected

Cause 2: Outlook is not connected to the server that is executing MS Exchange Server

Solution: Make sure that the connections are properly established

  1. From the Tools ribbon of Outlook, select Accounts
  2. Search for the Exchange account present in the left panel. In case, there is some issue with the Exchange connection, the indicator symbol will be orange
  3. Then, try to establish a connection with another Exchange program, for example, OWA (Outlook Web Access). The status of the Exchange server can also be examined by contacting with the admin of Exchange Server.

Cause 3: Due to Corruption of Outlook Cache Mac Outlook Unable to Sync With Exchange

The data items from the Exchange Server are saved in the Outlook cache. If this cache is corrupted or damaged, synchronization issues can occur with the Exchange Server

Solution: Empty the cache in Outlook. Due to this, Outlook can download all the items from Exchange Server again.
Below-written steps are to be followed:

  1. Make sure that the computer is connected properly with the Exchange Server
  2. From the navigation pane, select the Exchange folder for which cache has to be emptied. Then, Ctrl+click or right-click on that folder, and hit on Properties to fix Mac Outlook 2016 cannot connect to Exchange Server
  3. Go to the General tab followed by clicking on Empty Cache.
  4. Once the folder is empty, Outlook will automatically download the items from the server.

Suggestion: If the above-stated manual methods cannot fix Mac Outlook not syncing with Exchange server problem, then it is suggested that move from Mac Outlook to default email client application of Mac OS X i.e. Apple Mail with an automated tool like OLM Converter for Mac.

Final Words

Generally, Mac Outlook users face an issue regarding connectivity of the Exchange Server. It is observed in older as well as newer versions. The post explains multiple workaround solutions to fix Mac Outlook 2016 not syncing with the Exchange Server.

Microsoft Exchange Not Working On Mac Windows 10

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